I received a letter informing me of an issue with my voted mail ballot. What is “curing” a ballot? What do I do?
If there is an issue with a voted mail ballot, the voter will receive a letter from DCBOE that specifies the problem with the ballot. The voter will have up to seven days to resolve the issue (cure the ballot).
The most frequent issues requiring a ballot to be cured:
- Signature mismatch. The signature on the ballot return envelope does not match what we have on file from the voter’s registration application, and/or a subsequent update to the registration application. (DCBOE recognizes that signatures can change over time and we account for that.)
- Missing signature. The voter forgot to sign their ballot return envelope.
In either of these circumstances, the voter can sign the certificate included with the initial letter and can return it by emailing it to [email protected]
or mailing/delivering it to DCBOE at 1015 Half Street, SE, #750, Washington, DC, 20003.
- Proof of residency required. Valid proof of District residency must be provided.
In this instance, the voter needs to provide valid proof of residency (see acceptable forms of proof here) by either emailing it to [email protected] or mailing/delivering it to DCBOE, at 1015 Half Street, SE, #750, Washington, DC, 20003, along with the signed certificate included with the initial letter.
DCBOE will accept information to cure a ballot up to seven days after the election. For the 2022 General Election, information to cure a ballot must be received at DCBOE no later than November 15, 2022 by the close of business (4:45 pm).